Relaxing treatment room at a spa
Spas and wellness

Loyalty program for spas and wellness centers

Wellness is a habit. A card in your client's wallet rewards that habit and keeps your spa top of mind for their next appointment.

What to reward

Spa services range from a quick eyebrow wax to a full-day package, so points per amount spent or cashback usually feels fairest. With cashback, clients build a balance they can use in full or in part on their next treatment.

If you offer a signature service at a set price, like a monthly massage, points per visit is simple and clear: one point per session, with a goal between 2 and 10.

Reward ideas

A gift on their birthday

Birthdays are a natural time to treat yourself. From the Entrepreneur plan, clients can add their birthday when they sign up, and a birthday gift is sent automatically to their card on the day. It's a personal touch you don't have to remember.

Calm, well-timed messages

Spa clients value peace and quiet, so keep messages few and useful: a new treatment, open appointments next week, or a Mother's Day package. Push messages come with a monthly allowance by plan and are sent only during your business hours, never late at night.

A smooth front desk

Your receptionist or therapists add points with the employee scanner, each with their own PIN. They can't see your customer list or billing, and you can see who handled each transaction. Choose a leaf, flower, or sparkle icon, soft brand colors, and a photo of your space.

Want a loyalty program that feels as calm as your spa? See how it works or try it free for 14 days from our pricing page.

Frequently asked questions

Is points per amount spent better for a spa?

Usually, because treatment prices vary a lot. If most clients book the same service, points per visit is simpler.

How does the birthday gift work?

From the Entrepreneur plan, clients can optionally add their birthday when they sign up, and the gift is sent to their card automatically on the day.

Will messages disturb my clients?

Messages are limited by a monthly allowance and are only sent during your business hours, so you stay in touch without overdoing it.

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