1. The Service
ClubWallet lets businesses create loyalty programs (stamps, points or other rewards), enroll their customers and issue digital cards in Apple Wallet and Google Wallet, managed from a web dashboard.
2. Account and Use
- The business must provide accurate information and keep its login credentials confidential.
- The business is responsible for activity in its account and for the promotions and rewards it offers its customers.
- The service may not be used for unlawful or misleading purposes, to send spam or to enroll people without their consent.
3. Free Trial
We may offer a 14-day free trial with no prior conditions. When it ends, the business may subscribe to a plan to keep using the service; otherwise the account may be deactivated.
4. Plans, Prices and Payment
- Current plans and prices are published on the website. Prices are in US dollars (US$) and do not include Costa Rica's Value Added Tax (VAT, 13%).
- The business chooses the billing period: monthly or yearly.
- The subscription renews and is charged automatically at the start of each period until the business cancels it. Payment is made by card through our payment processor, and VAT is added to the plan price.
- Price changes will be announced in advance and apply from the next billing period.
5. Cancellation and Refunds
- The business can cancel its subscription at any time from its profile in the dashboard. Cancellation stops future renewals.
- No refunds, full or partial, are given for periods already paid.
- PZ Producciones S.A. may suspend or cancel accounts that breach these terms or fail to pay.
6. Data and Privacy
The business is the controller of its customers' data and PZ Producciones S.A. acts as data processor, as described in the Privacy Policy. After the account is cancelled, the business's and its customers' data is deleted after one (1) year.
7. Business Obligations
- Inform its customers about the loyalty program and obtain their consent to process their data.
- Honor the rewards and redemptions it offers its customers.
- Use only logos, names and images it has rights to.
8. Service Availability
We aim to keep the service continuously available, but interruptions may occur due to maintenance, technical failures or external providers such as Apple or Google. Card functionality also depends on those platforms and their policies.
9. Limitation of Liability
To the extent permitted by law, PZ Producciones S.A.'s total liability to the business is limited to the amount paid for the service in the last three (3) months. PZ Producciones S.A. is not liable for indirect losses, lost profits or the commercial relationship between the business and its customers.
10. Changes to the Terms
We may modify these terms. Material changes will be announced in advance; continued use of the service after they take effect means acceptance.
11. Governing Law and Jurisdiction
These terms are governed by the laws of the Republic of Costa Rica. Any dispute will be submitted to the competent courts of San José, Costa Rica. Questions: privacidad [at] clubwallet.biz.